How Shoppable Videos and Live Commerce are Changing Consumer Behavior

Carissa Hills

07/11/2023

eCommerce

The world of e-commerce has come a long way since the early days of online shopping. From simple text-based product listings to sophisticated e-commerce platforms with high-quality images and detailed product descriptions, the evolution of online retail has been remarkable. However, with the advent of shoppable videos streaming and live commerce, a new era of online shopping experience has arrived, revolutionizing the way consumers shop and interact with brands.

Shoppable video streaming and live commerce are innovative technologies that combine the power of video content with seamless e-commerce integration, providing consumers with interactive and immersive shopping experiences. These technologies allow consumers to shop products directly from videos in real-time, blurring the lines between entertainment and retail. Brands are leveraging shoppable videos and live commerce to engage with consumers, build brand loyalty, and drive sales, changing consumer behavior in the process.

In this article, we will explore how shoppable videos streaming and live commerce are revolutionizing the shopping experience for consumers, and how they are changing consumer behavior. We will also discuss the concept of livestream shopping that encompasses the integration of e-commerce into video content, and how it is shaping the future of online shopping. Through examples, case studies, and insights, we will uncover the immense potential of shoppable videos and live commerce in transforming the e-commerce landscape.

Understanding Shoppable Videos Streaming and Live Commerce

Shoppable videos streaming and live commerce are two closely related technologies that are transforming the way consumers shop online. Let’s take a closer look at what these terms mean and how they work.

Shoppable videos streaming refers to the integration of e-commerce functionality into video content. It allows viewers to click on products displayed in the video and purchase them directly without leaving the video player. Shoppable videos streaming can be pre-recorded videos or live videos, and they can be hosted on various platforms such as social media, websites, and e-commerce marketplaces.

Live commerce, on the other hand, is a form of e-commerce that happens in real-time through live streaming. Brands host live events with influencers where they showcase products, interact with viewers, and allow viewers to purchase products directly during the live stream. Live commerce combines the excitement of live events with the convenience of online shopping, providing an engaging and interactive shopping experience

Livestream shopping integrates e-commerce into video content, including both shoppable video streaming and live commerce. It represents a new way of shopping that blurs the lines between entertainment and retail, allowing consumers to seamlessly purchase products while watching videos.

Now that we have a clear understanding of these concepts, let’s dive into how shoppable video streaming and live commerce are revolutionizing the shopping experience for consumers.

Revolutionizing the Shopping Experience

Shoppable videos streaming and live commerce are transforming the way consumers shop online, providing them with unique and immersive experiences that go beyond traditional e-commerce. Here are some ways in which these technologies are revolutionizing the shopping experience:

  • Engaging and Immersive Shopping Experiences: Shoppable videos streaming and live commerce offer consumers engaging and immersive shopping experiences that are different from traditional online shopping. With shoppable videos, consumers can see products in action, watch product demonstrations, and get a better sense of how products fit into their lives. In live commerce, viewers can interact with hosts and other viewers, ask questions, and get real-time feedback, creating a sense of community and social interaction. These experiences create a deeper connection between consumers and brands, enhancing brand loyalty and trust.
  • Frictionless shopping experience: Shoppable videos streaming and live commerce seamlessly integrate e-commerce functionality into video content, eliminating the need for consumers to navigate through multiple websites or platforms to make a purchase. With just a few clicks within the video player, consumers can add products to their cart, complete the checkout process, and make purchases directly from the video. This streamlined and frictionless shopping experience simplifies the purchasing process and reduces the barriers to purchase, making it more convenient and efficient for Consumers.
  • Blurring of Entertainment and Retail: Shoppable videos streaming and live commerce are blurring the lines between entertainment and retail, creating a new way of shopping that is more experiential and enjoyable for consumers. Consumers are no longer just passive viewers but active participants in the shopping process, as they can shop products while watching videos or live events. This blurring of entertainment and retail is changing the perception of online shopping from a transactional activity to an immersive experience, leading to increased consumer satisfaction and loyalty.
  • Unique product discovery: Shoppable live streaming and live commerce provide consumers with an interactive shopping experience that goes beyond static product listings. With shoppable videos, viewers can click on products displayed in the video, view product details, and make purchases after discovering products. In live commerce, viewers can ask questions, interact with hosts and other viewers, and make real-time purchases during the live event. These technologies enable consumers to actively participate not only in the shopping process, but also in the product discovery.
  • Special promotions and discounts: One of the key features of live commerce is the real-time aspect, where viewers can purchase products during the live event. This sense of urgency and exclusivity creates a sense of FOMO (fear of missing out) among consumers, driving them to make impulsive purchases. Shoppable videos streaming also offer real-time shopping opportunities, where viewers can make purchases while watching the video, taking advantage of the moment and making quick purchasing decisions. This real-time shopping aspect of shoppable videos and live commerce adds an element of excitement and immediacy to the shopping experience, encouraging consumers to take action.

Changing Consumer Behavior

The advent of shoppable videos streaming and live commerce is changing consumer behavior in several ways:

  1. Better informed purchases
    Shoppable videos streaming and live commerce enable consumers to make impulsive purchases in real-time, taking advantage of the moment and the sense of urgency created during live events. Consumers are more likely to make impulsive purchases when they can see products in action, get real-time feedback, and have the convenience of purchasing directly from the video. This impulse purchasing behavior is driving higher conversion rates and increasing sales for brands.
  2. Enhanced Engagement
    Shoppable videos streaming and live commerce are fostering enhanced engagement between consumers and brands. With interactive features such as clickable products, live chats, and Q&A sessions, consumers are actively participating in the shopping process and engaging with brands in real-time. This heightened engagement creates a sense of connection and loyalty among consumers, leading to repeat purchases and brand advocacy.
  3. Direct live purchase
    Shoppable videos streaming and live commerce are making online shopping more convenient and efficient for consumers. With seamless e-commerce integration, consumers can make purchases directly from videos or live events without having to navigate through multiple websites or platforms. This convenience and efficiency are saving consumers time and effort, making the shopping experience more enjoyable and hassle-free.
  4. Social Shopping
    Live commerce, in particular, is driving social shopping behavior among consumers. With live events hosted by brands or influencers, viewers can interact with hosts and other viewers , ask questions, and get real-time feedback, creating a sense of community and social interaction. Viewers can also share their thoughts, comments, and experiences in the live chat, fostering a sense of camaraderie among like-minded shoppers. This social shopping aspect of live commerce encourages consumers to seek validation and recommendations from others, influencing their purchasing decisions, offering them with social proof. It also creates opportunities for brands to build relationships with their customers and generate user-generated content, leading to increased brand advocacy and loyalty.
  5. Shift towards Video-Centric Content Consumption
    Shoppable videos streaming and live commerce are driving a shift towards video-centric content consumption among consumers. With the rise of social media and the increasing popularity of video content, consumers are spending more time watching videos and engaging with video content across various platforms. Shoppable videos and live commerce capitalize on this trend by seamlessly integrating e-commerce functionality into video content, making it easy for consumers to shop products while watching videos. This shift towards video-centric content consumption is changing how consumers discover, engage, and shop products, and brands need to adapt to this changing behavior to stay relevant and competitive in the digital landscape.

Final Thoughts

Shoppable videos streaming and live commerce are revolutionizing the shopping experience by seamlessly integrating e-commerce functionality into video content and live events. These technologies are changing consumer behavior by enabling impulse purchases, enhancing engagement, blurring the lines between entertainment and retail, providing convenience and efficiency, driving social shopping behavior, shifting towards video-centric content consumption, and increasing mobile shopping behavior. Brands need to adapt to these changes and incorporate shoppable videos and live commerce into their e-commerce strategies to stay relevant and competitive in the ever-evolving digital landscape. With the potential for higher conversion rates, increased sales, and enhanced customer loyalty, shoppable videos streaming and live commerce are reshaping the future of online shopping.

Carissa Hills
Senior Customer Success Manager at buywith

Carissa Hills is the Senior Customer Success Manager at buywith, a leading video commerce platform and creator marketplace. Her diverse industry experience spans across video commerce, retail, social media, and influencer marketing. Carissa has helped successfully launch the video commerce efforts of countless retailers, providing each with attentive guidance in order to achieve their livestream goals. She is dedicated to building lasting client relationships and applying her enthusiasm and knowledge to ensure the utmost success of her clients and partners at buywith.

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