Retail Media in 2025: Key Takeaways from the P2PI Retail Media Summit



16/05/2025
Retail Media, Video Commerce
Last week in Chicago, I had the privilege of attending the P2P Retail Media Summit — my first in-person event as COO of myAthena and buywith. It was an inspiring gathering of industry leaders, and the insights exchanged—both from the stage and during one-on-one conversations with brands and retailers—were truly invaluable.
One theme stood out above all: the transformative potential of shoppable and livestream video in retail media. From enhancing customer experiences to enabling measurable results for brands, video is quickly becoming a cornerstone of effective commerce strategies. In this post, I’ll unpack some of the most meaningful insights from the summit—viewed through two complementary lenses: what customers expect from retail media today, and what brands and retailers need to succeed.
What Customers Want: Innovation and Personalization in Commerce Marketing
Static retail media ads and traditional placements often yield under-performing KPIs. Consumers have become increasingly accustomed to dynamic, interactive, personalized, and seamless experiences. Video is playing a pivotal role in meeting those expectations.
We’re seeing a surge in dynamic video content that’s integrated directly into retailer-owned assets, like homepages, category pages, PDPs, and embedded in mobile apps. These videos, whether they highlight brand campaigns or specific promotions, can guide shoppers along a frictionless omnichannel journey from discovery to purchase.
Here are some top applications of video-driven personalization that stood out:
1. Dynamic Video Embedded On-Site or In-App
Using brand creative or retailer-specific offers embedded directly into placements on a retailer’s owned assets (such as myAthena) can provide a seamless and immersive customer journey, creating content that feels tailor-made.
2. Smart Use of Sponsored Content
Placement within sponsored category pages or product detail pages (PDPs) can be highly effective. When personalization is cohort-based or 1:1, it often requires sign-in, typically through a loyalty program.
3. Bundled Offers with Shoppable Video
Another standout trend is the bundling of products through video—especially in grocery, fashion, and beauty. Pairing products through interactive video (like livestreams) is proving powerful. Think about:
- Add-to-cart recipes
- Ready-made meal kits
- Complementary fashion or beauty items
4. Performance Benchmarks to Watch
While results vary, KPIs associated with shoppable video often include:
- 6–7x increase in engagement
- 1.5–2x increase in average order value (AOV)
- 3–4x increase in conversion rates
These outcomes depend on execution and placement—from top-funnel awareness on homepages to last-mile conversion tools embedded in PDPs.
Depending on where and how the video content is deployed. Whether used at the top of the funnel for awareness or embedded at the point of purchase, the potential is clear.
What Brands and Retailers Need: Vetting the Right Tech Partner
Of course, delivering this level of personalization and performance requires the right technology. As more brands and retailers invest in retail media, especially video formats, the process of evaluating partners has become more strategic—and more critical.
A strong tech partner should bring both feature depth and market alignment. Look for platforms that offer flexible, dynamic video creative, solid in-app capabilities, and integrations with the wider programmatic ecosystem (DSPs, SSPs, and agency networks). This ensures your campaigns can scale and perform across multiple retail environments.
But capabilities aren’t everything. The best partners also demonstrate true product-market fit, focusing on the real needs of brands and retailers rather than chasing the latest buzzwords—like AI—without substance. Prioritize platforms that go deep in functionality, not just broad in hype.
Interoperability is another must-have. A good solution should integrate smoothly with your broader tech stack, from search and attribution tools to content management systems. And as retail media ecosystems become more complex, being able to distribute content—regardless of creator or format—without friction is essential.
Lastly, transparency and financial stability matter. If pricing is hard to decipher or ROI modeling feels overly complicated, it might be masking inflated costs. Look for partners who are upfront about pricing and can demonstrate solid financial health. Asking about recent funding rounds and runway isn’t just due diligence—it’s business-critical in today’s market.

Final Thoughts:
The momentum behind shoppable and livestream video in retail media is undeniable. But to unlock its full potential, both brands and retailers must approach tech selection and deployment strategically—balancing innovation with practical performance goals.
At myAthena and buywith, we’re excited to be helping shape this space by empowering personalized commerce at scale, across any platform.
If you’d like to learn more or explore how our solutions can work for your brand or retail partners, feel free to reach out.

COO of buywith and myAthena
Jason Holland is the COO of buywith and myAthena, where he is leading the company’s growth in both the video commerce and retail media space. He has over 25 years of experience working with retailers, brands, and media buying agencies to connect content with consumers and drive immersive video experiences.
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